Our Policies
Processing Time
We try to get items out within three to five days or less. However, during busy holiday seasons or if we get a lot of orders at a time it could take more than 1 Week and might be up to 3 Weeks.
Our social media is updated with current proccessing time. You can also email us before you place an order or after you place an order for a time estimate.
Returns & Exchanges
All items are made custom for you and your furry friends. I don't accept returns or exchanges. Before you order please measure your dog’s neck and make sure the fit would be enough for you to put a few fingers under.
Order Cancellations
All items are made custom for you and your furry friends. I don't accept cancellations if you have any problems with your order please contact us.
Disclaimers
- Colors may vary slightly due to Lighting and Differences in monitors
- Our items are homemade and pattern placement may vary.
- Our Items are not pet proof your dog should always be supervised while using our products.
- It is up to the buyer to determine the proper use of our products.