Policies

Processing time

Processing Time varies. We try to get items out within three to five days or less but during busy holiday seasons or if we get a lot of orders at a time it could take more than 1 Week and might be up to 3 Weeks.

Returns, exchanges, or cancellations

All items are made custom for you and your furry friends. I don't accept returns, exchanges, or cancellations please contact me if you have any problems with your order. We can not accept returns for items because of sizing please measure your dog’s neck and make sure the fit would be enough for you to put a few fingers under. We are not responsible for packages lost during shipping.

Disclaimer

Our items are homemade and pattern placement may vary. Our Items are not pet proof your dog should always be supervised while using our products. It is up to the buyer to determine the proper use of our products.